AnswerYes. The service is avaible for all around the World. We are still waiting Elon Musk for Moon and Mars deliveries.

AnswerThere are various way to pay. You can choose which suits for you.

Answer

To save your time and reach our support quickly, please follow below steps:

1/ Capture screenshot or video for the issue you get.

2/ Specify you car's VIN number.

3/ Describe clearly how to reproduce the issue.

4/ Send all information (screenshot, video, car model, VIN Number description of the issues, etc.) to info@elibuyukotomotiv.com

Answer

Unfortunately we do not offer exchanges.

Answer

We guarantee to refund any full price item if you are not completely happy. Goods must be returned to us in condition as sold, within 14 days of purchase. Refunds will be credited to your original method of payment once goods are received and checked. Item(s) will only be fully refunded if returned in the same condition as received. If not, we will send the item(s) back to you.

Answer

2-7 business days after payment checkout completed.

Answer

refund will normally take 3-5 days once the item has been returned back to us if the packaging is intact and returned to us in condition as sold.

Answer

If we are out of stock just leave your email and we will notify you when the item becomes available again.

Answer

If the product is faulty send it back to us free of charge and we can either replace the item or refund you.

Answer

No.

Answer

Contact us and let us know we will re-arrange for you to be sent the correct item.

Answer

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Unable to find satisfactory answers ? Contact Support
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